Demo 07 4800 1031

Your phone rings all day. We answer it.

The Cloud Caller picks up when you can't. It takes the details, books the job if you want it booked, and sends you a note of every call.

Sunshine Coast, Queensland. 6 am, and the first call is on its way.

On the tools, with a patient, in a meeting.

Calls don't wait for a good moment. Each one gets answered and written up, so you can deal with it when you come up for air.

You get a note for every call instead of a voicemail to chase.

Who rang, what they need, and whether they're already booked in. You read it in ten seconds and get on with your day.

It's knock-off time and the phone's still ringing.

Evening calls are often the ones that turn into work. They get the same treatment as the 10 am ones.

After dark, someone still picks up.

Late calls get booked into your next free slot. Anything that sounds like an emergency gets told to ring 000, and you're alerted straight away.

It answers day or night, wherever your customers ring from.

Ring the demo line and play the customer. It answers as the receptionist for a plumber called Dave.

Scroll through a day of calls

When you can't pick up, we do, and you get a note of the call.

You keep your number. Calls you can't get to come through to us, and you hear about every one of them.

You're busy. The phone rings.

Divert your mobile or office line when you can't answer, or send everything our way. It's your call, and you can change it any time.

G'day, you've reached Dave's Plumbing. Dave's on a job. Can I take a few details?
Yeah, my hot water's leaking.

A friendly voice picks up.

It answers in your business's name, asks the questions you'd ask, and checks your calendar before it books anything.

You get the note.

Name, number, what they need, and what happened. Gas smells, flooding and the like get told to ring 000, and you're alerted at once.

What it does today, and what we're still building

We'd rather tell you straight. Here's what's switched on now, and what we're still building.

Working now

  • Answers every call, 24 hours a dayAll plans
  • Takes the caller's details and what they needAll plans
  • Sends you a note of every callAll plans
  • Texts back callers who hang upAll plans
  • Spots emergencies, says ring 000, alerts youAll plans
  • Checks your calendar and books the jobBack Office up

Being built

  • Same-day quotes into XeroBack Office up
  • Call recordingsBack Office up
  • Google review requestsBack Office up
  • One-tap invoices and payment remindersFull Team
  • A job app for you and your crewFull Team
  • Follow-up of old quotes and past customersFull Team

Pricing works like a phone plan.

Three plans. Founding rates for early customers. No lock-in: cancel with 30 days' notice. Every plan starts with a 7-day free trial.

Answered

The phone answered, every time.

$49$79
per month, inc GST
  • Every call answered, day and night
  • Up to 30 calls a month
  • A note of every call: who, what, how to reach them
  • Text-back when a caller hangs up
  • Emergencies told to ring 000, and you alerted
Start with Answered

Back Office

Answered, plus the bookings.

$149$229
per month, inc GST
  • Everything in Answered
  • Unlimited calls
  • Books jobs into your calendar
  • Follow-up texts to callers
  • Same-day quotes into XeroComing
  • Google review requestsComing
  • Call recordingsComing
  • Social media postsComing
Start with Back Office

Full Team

Everything, as it comes online.

$259$399
per month, inc GST
  • Everything in Back Office
  • Job app for you and your crewComing
  • One-tap invoices into XeroComing
  • Payment remindersComing
  • Follow-up of old quotes and past customersComing
  • Local search and Google Ads checksComing
  • Monthly report and newsletterComing
Start with Full Team
7-day free trialNo lock-in, 30 days' noticeSet up personally by Tony

"Coming" means we're building it and it isn't switched on yet. You pay the founding rate now and get each one when it's ready.

Need a website?

We'll design, build and host one for you. Add it to any plan.

$60per month, inc GST

Questions people ask

Do callers know they're talking to an AI?

If they ask, it tells them. It's an AI receptionist with a natural Australian voice. Ring the demo line and judge for yourself.

Do I need a new phone number?

No. You keep your number and divert calls to us when you can't answer, or all the time. We'll help you set it up.

What happens with an emergency call?

If a caller mentions something like a gas smell, a flood or someone hurt, they're told to ring 000 straight away and you're alerted at the same time.

How do I get the details of each call?

You get a note of every call with the caller's name, number, what they need and anything that was booked.

Can it book jobs into my calendar?

Yes, on Back Office and Full Team. It checks your free times before it offers one, so it won't double-book you.

How long does it take to set up?

Tony sets every customer up personally. Once you sign up, he'll be in touch to go through your business, your questions and how you want calls handled, then switch you on.

What if I want to stop?

There's no lock-in. Give us 30 days' notice and that's it.

Hear it for yourself.

Ring the demo line and play the customer. It takes about two minutes, and it's the best way to decide.